Privacy Policy

This privacy policy notice outlines the procedures and principles governing the collection, usage, and disclosure of Personal Information by Car Title Loans California (“us,” “our,” “we,” or “Company”) during our interaction with you across our websites and mobile applications (“Platforms”). It details the safeguards in place to secure your information and the scenarios in which we may share such data with other entities.

Personal Information Defined: In this notice, “Personal Information” refers to data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Applicability: This notice applies to prospective, current, and past visitors and customers (“you” or “Customers”). Our primary objective is to connect you with lenders and loan servicers (“Lenders”) to help you discover financial products and services. To achieve this, we collaborate with companies collecting inquiries from you and may share your information with other entities facilitating your connection with additional financial products and services (collectively, “Partners”).

Children: Our Platforms are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If such information is inadvertently collected, we promptly delete it. If you believe we might have Personal Information about a child under 18, please contact us.

Personal Information We Collect: We primarily collect information directly from you or through Partners when you request financial products online or by phone. The following categories of Personal Information may be collected:

  1. Contact information: Name, phone number, email address, and postal address.
  2. Identification information: Collected when you fill out forms or request information about financial products or services.
  3. Financial information: Details about income, assets, home, and vehicle.
  4. Employment information: Source of income, salary, and employer details.
  5. Demographic information: Age and date of birth.
  6. Audio information: Recordings of conversations with Company or Partner representatives regarding financial product inquiries.
  7. Commercial information: Products of interest, information entered into financial product applications, and details of product purchases.
  8. Internet or network activity: Information on web-based interactions with the Platforms, collected using cookies and web tracking technologies.

We retain these categories of Personal Information for durations necessary to achieve business purposes, primarily connecting you with Lenders and facilitating the sale of financial products and services.

Purposes of Collecting Personal Information: We collect and disclose Personal Information to identify you, confirm facts, deliver financial products and services, assess requests, connect you with Lenders, and aid in servicing your financial product. Additionally, we use this information for:

  • Operating, maintaining, improving, and protecting our Platforms.
  • Communicating with you regarding inquiries, our Platforms, and relevant financial products or services.
  • Developing new features, products, or services.
  • Complying with legal obligations and protecting rights, property, or safety.

Sharing of Personal Information: We may disclose some or all Personal Information:

  1. With Lenders: To connect you with requested or potentially interesting products or services.
  2. With Affiliated Companies: For operational assistance.
  3. With Partners: To match you with relevant products or services and track service fulfillment.
  4. As Required or Permitted by Law: Information may be shared with credit reporting agencies, government agencies, law enforcement, or other parties under legal process.

Protection of Information and Security Procedures: We limit access to Personal Information, maintain physical, electronic, and procedural safeguards to comply with federal and state standards, and use SSL technology for encryption during information transmission.

Cookies: We use cookies to customize your experience on our Platforms, aid in navigation, and develop metrics. AdRoll and other third-party marketing cookies are used for targeted advertising, and you can opt out through relevant opt-out pages.

Rights Regarding Personal Information: Based on your place of residence, you may have rights such as access, correction, deletion, restriction, opt-out of targeted advertising, opt-out of sales, and non-discrimination. You can exercise these rights by contacting us.

Additional Notice to California Residents: We have collected and shared Personal Information with third parties for business purposes and may have engaged in sales or shares of Personal Information. California residents may opt out by visiting the “Do Not Sell or Share My Personal Information” link.

Changes to Our Policy: We reserve the right to modify our privacy policy. We will notify you of changes as required by law.

Contact Information: For inquiries or to exercise rights, contact us at:

Car Title Loans California
3055 Wilshire Bl #530B
Los Angeles, CA 90010